Refunds for items returned will be credited in the same form as the original payment type, excluding the original shipping and handling charges. If you have an exchange for the same dollar amount as the original purchase, no additional shipping or handling charges will be incurred.
Please email us at firstname.lastname@example.org prior to shipping your package back to get a return authorization (RA) number. This number must be clearly marked on the outside of the box. Please mail your package in a prepaid, insured, traceable method to the address below.
Bee Friends Farm
3320 Herschel Street
Jacksonville, Florida 32205